Cloud-based, Monetization and User Lifecycle Management

Every User. Every Device. Every Subscription.

Enabling business success for media, communication and entertainment providers - Every time

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Evergent Overview

Global Leader
Global leader in customer lifecycle management /
OTT Monetization new revenue model(Revenue Stream)
can be introduced regardless of the legacy system
Multi-Tenant Cloud BSS
Support for fast global market entry through fast building period
with cloud based BSS
Quick launch of new services by supporting various business models
Multi-country OTT Support
Various languages and currencies, +50 Payment Gateway presets
Proven Technology
+700M accounts in +189 countries

Evergent Features

"Evergent is an E2E User Lifecycle and Subscriber Management Platform that supports global B2C and B2B operators."

Why Evergent?

CPQ
(Configure Price Quote)
  • Quotation
  • Deal Profitability
Contract
  • Contract Management
  • Price Guarantee
Authority Management
  • Authority Management between terminals
Partner Management
  • Marketplace Scenario Support
STB
  • STB Management
  • Provisioning Management
Sales Management
  • Supports complex billing scenarios
  • Complex recall (Collections)
Omni-channel
  • Supports Omni-channel Scenario from Day 1
TV Everywhere
  • Supports MSO AuthN & AuthZ
Workflow
  • Supports complex workflow
Installation
  • Installation Scheduling
  • Supports Upselling
App Store
  • Supports various payment methods
Service Termination Management
  • Identify and maintain service termination

Business Enablement Platform

(BSS/OSS/CRM)
Identity & User Management
EASILY ACQUIRE, IDENTITY, REGISTER, AND MANAGE USERS
Easily manage the user acquisition, sign-up, and registration process. Users can easily manage their profiles, preferences, and any other sub-accounts within their main account.
Product & Offer Management
GAIN FLEXIBILITY PROMOTING, PRICING, AND PERSONALIZING PRODUCTS
Have the flexibility you require to offer packaged products and promotions by geographic territory and channel. A system for adding new products, packages and promotions with tiered pricing and a broad range of attributes.
Service & Operations Management
SIMPLIFY THE MANAGEMENT OF CONTENT RIGHTS, ENTITLEMENTS, AND PROVISIONING
Operations Management Module, you can securely deliver and personalize your content services. Manage and control a user’s access to content, services, and hardware. (App Store purchases, direct purchase and carrier-based billing)
Revenue Management
KEEP TRACK OF GLOBAL PAYMENT, BILLING, AND TAX
Support numerous payment methods including credit card, debit card, electronic funds transfer, mobile operator billing, etc. With more than 150 global currencies, allows you to define different billing areas based on geolocation. Define daily, weekly, monthly, and yearly billing periods for each billing period, bill-run status for the given cycle.
Customer Care & Support
MINIMIZE CHURN BY PERSONALIZING THE CARE OF YOUR USERS
A self-service support portal allows users to easily view and update account information such as billing, profiles, preferences, and credit card. A proven Customer Service Representative (CSR) interface for managing accounts via a call center. Reduce churn that includes account updater services, retry logic, enhanced capture, and dynamic offers to maximize retention.
Dashboards & Reporting
ENHANCE YOUR DECISION-MAKING WITH REAL-TIME INSIGHTS
Through the Evergent Reporting and Dashboard Module, leverage our data warehouse function to assess and store data and have the information you need to create actionable, timely reports.
API Workflow & Orchestration
EASILY CONNECT TO GLOBAL VIDEO ECOSYSTEM
By orchestrating all activities associated with the system, products, tickets, and collections, to manage all data workflow. We help you move data in and out of the system using real-time APIs. Set up multi-tier, multi-division regions. This enables data by region to be aggregated into a single, comprehensive view for better management.

Evergent Benefits (Business Outcomes)

Proven platform across various markets and businesses
Launch Faster Services
Launch new services, products, promotions, etc. within a short peirod of time
Simplify Complex Rules
Simplify complex loyalty settlement, revenue distribution model, settlement rules, etc.
Multi Brands on Same Platform
Supports multiple brands and business through single platform
Transact Seamlessly
Numerous payment methods are seamlessly supported, and multiple currencies and languages ​​are supported.

Evergent Architecture

The User Journey Begins Here

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